March 22, 2018 | Site Map

Customer satisfaction is key to our success and is best achieved by engaging our entire team.

A fully engaged team will result in:

  • Products & services customers want or need
  • Continuous improvement in quality, reliability & efficiency

Engagement is achieved by:

  • Continual training
  • A visual workplace
  • Monthly review of performance and gaps
  • Communication boards
  • Suggestion programs
  • Plant performance rewards
  • On the floor meetings

Seeing with our own eyes is fundamental to success:

  • On our production floor
  • At customer design centres
  • At customer manufacturing locations